FAQ
1. What is Faith and Familyhood Co.?
Faith and Familyhood Co. is a Christian-based apparel and lifestyle brand founded by Joshua and Allison Coffman. Our mission is to inspire and empower individuals to build a life centered on Christ through faith-driven apparel and community.
2. What type of products do you offer?
We offer a range of products including t-shirts, hoodies, sweatshirts, and accessories, all featuring faith-inspired designs. Our products are made from high-quality materials and are ethically produced.
3. How can I place an order?
You can place an order directly through our Shopify store Simply browse our collection, select the items you love, add them to your cart, and proceed to checkout.
4. Do you offer international shipping?
Currently, we ship within the United States and to select international destinations. Please check our shipping policy for more details or contact us if you have specific shipping inquiries.
5. What is your return and exchange policy?
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you can return or exchange it within 30 days of receiving it. Please review our Return Policy for detailed instructions.
6. How can I track my order?
Once your order has been shipped, you will receive an email with a tracking number. You can use this number to track your order on our shipping provider’s website.
7. How do you ensure the quality and ethical production of your products?
All our products are made from high-quality materials and are ethically produced. We are committed to sustainability and humane production practices, and our products are manufactured in no-sweat-shop environments.
8. Can I customize or personalize my order?
Currently, we do not offer customization or personalization services for individual orders. However, we welcome suggestions and feedback for future product ideas.
9. How can I contact customer support?
If you have any questions or need assistance, feel free to contact our customer support team at Info@faithandfamilyhood.com. We are here to help!
10. How can I stay updated on new products and promotions?
You can stay updated by subscribing to our newsletter, following us on social media, and checking our website regularly. Follow us on Facebook, Instagram, and LinkedIn for the latest news and updates.
11. What is your mission and vision?
Our mission is to inspire and empower individuals to build a life centered on Christ through faith-driven apparel and a supportive community. We aim to create a culture where faith and family are at the forefront of everything we do.
12. How can I join the Faith and Familyhood community?
You can join our community by subscribing to our newsletter, following us on social media, and engaging with us through our blog and other platforms. We encourage you to share your stories, faith journeys, and support with us and others in our community.